Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Livelihood, LLC. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Livelihood, LLC. include www.livelihood.eco and Livelihood. The Livelihood website is an e-commerce site. By using the Livelihood website, you consent to the data practices described in this statement.

Collection of your Personal Information

To better provide you with products and services offered on our website, Livelihood may collect personally identifiable information, such as your:

• First and Last Name
• Mailing Address
• Email Address
• Phone Number
  

If you purchase Livelihood's products and services, we collect billing and credit card information. We use this information to complete the purchase transaction.

Livelihood may also collect anonymous demographic information, which is not unique to you, such as your:

• Age
• Gender
  

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services available on the website. These may include:

1. Registering for an account on our site.
2. Entering a sweepstakes, giveaway, or contest sponsored by one of our partners or us.
3. Signing up for special offers from selected third parties.
4. Sending us an email message.
5. Submitting your credit card or other payment information when ordering and purchasing products and services on our site.

To wit, we will use your information for, but not limited to, communicating with you regarding services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

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Use of your Personal Information

Livelihood collects and uses your personal information to operate its website(s) and deliver your requested services and products.

Livelihood may also use your personally identifiable information to inform you of other products or services available from Livelihood and its affiliates.

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Sharing Information with Third Parties

Livelihood does not sell, rent, or lease its customer lists to third parties.

Livelihood may share data with trusted partners to help send you email or postal mail, perform statistical analysis, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to Livelihood, and they are required to maintain the confidentiality of your information.

Livelihood may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

1. Conform to the edicts of the law or comply with legal process served on Livelihood or the site.
2. Protect and defend the rights or property of Livelihood.
3. Act under exigent circumstances to protect the personal safety of Livelihood users or the public.

Tracking User Behavior

Livelihood may keep track of the websites and pages our users visit within Livelihood to determine what Livelihood services are the most popular. We use this data to deliver customized content and advertising within Livelihood to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Livelihood may automatically collect information about your computer hardware and software. This information can include:

1. IP address
2. Browser type
3. Domain names
4. Access times
5. Referring website addresses

This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Livelihood website.

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Use of Cookies

The Livelihood website may use "cookies" to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Livelihood pages or register with Livelihood sites or services, a cookie helps Livelihood recall your specific information on subsequent visits. "Cookies" simplify the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Livelihood website, the information you previously provided can be retrieved to use the Livelihood features you customized easily.

Livelihood also uses cookies to track where your site visit or purchase came from so that we can pay commissions to the third party.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not fully experience the interactive features of the Livelihood services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for such other sites' content or privacy practices. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
  

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise, use your personal information internally in a lawful manner compatible with the context in which you provided the information.

Children Under Thirteen

Livelihood does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, Livelihood may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Livelihood, you may opt-out of such communications by Customers may unsubscribe from emails by clicking on the "unsubscribe" button.

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Mobile Communications and Terms of Service

The Livelihood, LLC. mobile message service (the "Service") is operated by Livelihood, LLC. (“Livelihood, LLC.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Livelihood, LLC.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Livelihood, LLC. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Livelihood, LLC.. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all SMS/text messages charges, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18559652704 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Livelihood, LLC. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt-out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18559652704 or email info@livelihood.eco.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy.

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Changes to this Statement

Livelihood reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or Services available through this site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

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Contact Information

Livelihood welcomes your questions or comments regarding this Statement of Privacy. If you believe that Livelihood has not adhered to this statement, please get in touch with Livelihood at:

Livelihood, LLC
info@livelihood.eco
+1 (281)-800-8745

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Effective as of September 28, 2020
Last Updated: January 3, 2023

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